Introduction to the dashboard
Welcome to your new review management platform! In this article, we will show you the different parts of the dashboard to help you get started. You will also learn about the different functionalities that will help you easily manage your reviews. ...
Add your review sources
Managing reviews is one of the essential factors that help your business grow and the first step in doing this is to add your review sources. This is how you can sync and generate reviews from your dashboard. The following steps will guide you on ...
Set your email and SMS template
The next step after adding your review sources is to set up your invitation templates. This will serve as the foundation of the invites that you'll be sending to your customers. Sending review invitations either via email or SMS is a great way to ...
Set up your campaign
Now that you are done with your templates, it's time for us to create a campaign. You can set up your campaign to send invitations to your customers via email or SMS as soon as you upload your customer's details to your dashboard. Creating campaig...
Add customers to the dashboard
You've already added your review sources, set up a template, and created a campaign. What's next is to add your customers to the dashboard and start sending your review invitations. Here are the 3 possible ways of adding your customers to the dash...
Adding custom sources
Custom sources allow you to add review sources to your Digitalift account for sites that we don't support. This is useful in several regards: Manually add reviews from those sites to the system Show those reviews off through our widgets Generate r...
Responding to reviews
Why should I respond to reviews? Though there are many reasons to answer your reviews, these are the three main points to keep in mind: It shows your customers that you care enough to respond and listen to their feedback. It shows potential custom...
Getting notified of reviews
You have several options when it comes to getting notified of your reviews: Receive an email for every single review you receive. Receive a daily digest of all reviews received on a given day. Receive a weekly digest of all reviews received in a g...
Managing locations
It's easy to manage your locations with Digitalift - simply visit your dashboard, and go to Configurations -> Locations . Creating a location On this page, you can click the green + New location button to create a new location and give it a n...
Exporting reviews via CSV
Managing your reviews has never been so easy. We just added a new feature that allows you to export your reviews via CSV file. Do this by visiting "Reviews" from your dashboard's menu then select "My Reviews" . Once there, click on the green "...
Managing your competitors
You can use Digitalift to monitor your competitors' reviews, in much the same fashion that we monitor your reviews. You can setup your competitors by visiting Configurations -> Competitors. Creating a competitor On this page, you can click the gr...